CCP Optimal wrote:I've not been able to be very active on the forums for the last couple of days simple because my time is better spent fixing defects as it is.
First, on the SISI thing; it's true that we let a few issues slip us and that's regrettable, but it is simply a fact that not all issues surface on test servers. We certainly did fix a LOT of issues that we discovered through your feedback from SISI. But, not all of them sadly.
Revamping a fundamental system, used by every single player, such as the inventory system so that it will fit every player's needs and expectations from day one is a tall order to say the least. There is probably no other system within EVE that is as multidimensional as the inventory and the use cases seem to be endless. The old system had not changed much at all and most of you veterans could probably operate it at lightning speeds blindfolded. Having to waste time re-learning basic things is annoying as hell and I get it. I've been there myself. I would be pretty furious if someone forced me to use a different Python editor, and it would probably slow me down tremendously for the first couple of days or even weeks. A fitting punishment for my crimes maybe?
THE biggest complaint about the EVE UI, according to our surveys, is the number of windows needed to accomplish tasks. We identified the inventory as being one of the biggest violator and that's why we went on this journey (not because we like to spend Sunday afternoons on the EVE forums, lovely as they are, mind you!). A lot of things have changed in the world of user interfaces during the last 10 years, and I think it's safe to say that a game shipping with the old EVE inventory system EVE today would receive mixed reviews.
The old system had been brewing out in the wild for 9 years, but the new one for less than a week, so obviously it has not received the same amount of updates and fixes. We are, and will be working hard to make sure that no matter your profession in EVE, you will have an equally or faster way of doing what you need to do.
I beg you to honestly give the new system a try. If you still don't like it and you aren't able to find an equally good or better work flow for your tasks, tell us why. Many of you have already done so, and we will are already acting on that feedback, but keep it coming. Telling us that it sucks won't help anyone, and I must stretch what has already been stated that reverting the entire thing is not an option (It's also as good as technically impossible). Making it optional is also not optional (confusingly enough) as it would require us to maintain two systems side by side which would cause an exponential increase in code and interface complexity if we were to make a habit of it. It's not as simple or as good of an idea as it might seem at first.
One of the hardest part of EVE is dealing with the UI and we are constantly being asked to change it. When we do, people without exceptions ask for the old one back. Doing both is obviously impossible. There is still work to be done and work we shall.
Words fail me. I'm honestly at a complete loss at what to say in reply to this. I was expecting a reasoned rational for the changes, instead we get another 'I'm right and your wrong' from one of the dynamic duo.
Firstly I want numbers boy. The biggest complaint was the number of windows at anytime? I've played this game for three years and been socially active on the forums, traveled to Fanfest and London meets and I have never, EVER heard anyone make this complaint. So if your're going to use that as an excuse for your poor performance I want the numbers of complaints about the UI, the number of the complaints about the numbers of windows and I want them as a percentage of the total number of complaints about EVE. It that percentage is less than 30 percent, all that should tell anyone with an intelligence greater than a used teabag is that 70 percent of people were happy with the old UI and it should be low on your list of priorities.
Your claiming that feedback and suggestions were acted upon in Sisi? Sorry I was there, and that frankly is a bare faced lie. If you had truely listened, acted and followed through the proof of that would be that your precious Unifubared Inventory would still be on Sisi getting debugged. So your either lying or so far removed from reality that I'd worry about giving you a pair of scissors.
Your begging us to give it a try???!!!! What in the hell do you think we've doing for 5 weeks???!!!!!! This amount of rage about your deeply, deeply flawed concept doesn't come from people who don't like change it's coming from people who have tried this muddled mess and guess what? WE DON'T LIKE IT!! Hate it in fact. No amount of trying it is going to alter that fact. The game is virtually unplayable using it. Or perhaps I should say virtually unplayable and still enjoy it.
I'm not going to tell how to fix it. If you haven't figured out how to from all we've said here, the Sisi forums and the complaints then you shouldn't be working in this job.
You are still living this dream world, where if you build it they will come Optimal. After everything that has been pointed out about the failings of this misguided adventure, you're still defending your Unifubared Inventory like a petulant 5 year old.
Now allow to Soundwave to continue to try and fix the mess you and Arrow made. We prefer talking to grown-up here.